I am disabled and need this service, but cannot use it!
I have ridden three times with this "service", and it was a nightmare. On the three trips, I had a different driver each time and all three were horrendous drivers. I have a broken back, and you can't imagine the pain caused by their sudden stops and starts, and jerky turns. I am resigned to the fact that it is a given I must wait an hour or two ( once) for pickup, and I'll not complain, but when I got on the bus and come to find out the delay was caused by a side-trip to pick up the driver's friend...
The worst is this: All 3 drivers wanted to know what pain meds I get! Each time a driver saw I was in pain, they'd try to strike up a casual conversation, the purpose being to find out if I might have something they obviously want.
I have made calls to report this, but never heard back from the direction, and doubt anything came from my reports.
Just imagine! I am widowed, living alone, disabled, and getting brought straight to my front door with someone who apparently would like to rob me!
For the moment, I still have other means of transport, but I fear soon I may have to ride with Palm Tram Connection again. I scares me to death!